Returns & Exchanges
At Hi Vis Safety, we want to ensure you are completely satisfied with your high-visibility gear. If your items do not meet your expectations, you can return them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack the items in their original packaging, ensuring all reflective strips and safety features are protected from damage.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing